Refunds and Exchanges

We guarantee your satisfaction with all Just the Essentials merchandise. However, if you are not satisfied, you may return any of our products, with your receipt, for a merchandise exchange, or a full refund of the purchase price (minus shipping and handling charges). If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. You may also return any of our products, with your receipt, to the Just the Essentials store at 532 1/2 Concession St. Hamilton, ON L8V 1A6, Canada. Please read our Returns & Exchanges Policy and Form about how to make returns.